Mikrotik Support, Design & Consultancy

Network design, Configuration support and On Site training

Calling all business owners, IT service providers and smart home owners….

  • Worried about a network problem that won’t go away?
  • Are you planning to upgrade your routers and switches but struggle to know where to start?
  • Do you know if it’s safe to upgrade to the latest firmware but don’t have the resources to test before upgrading?
  • Is your system so critical that you need to have somebody to call quickly if it goes wrong?
  • Would you recover quickly if your router failed?

We see tech problems as business pain. All of the issues above will affect your business significantly if not addressed. Andisa can help verify and if necessary reconfigure your Mikrotik devices to overcome such issues.

We provide support directly to end users however we are equally happy to work along side a IT support provider to help you look after your own clients as a “whiteboxed” service working under your own banner.

Why do people trust Andisa?

Established in 2003, Andisa have been working to help businesses grow by configuring reliable networks and reduce network management costs. We discovered teh world of Mikrotik in 2011 and have been  deploying them ever since.

Our consultants are all experienced tech guys but equally they understand just how much of an impact a faulty network can have on the bottom line. Don’t be surprised if they ask three times what the problem is. The first time is to understand your frustration. The second time is to understand where the problem is, the third time is to actually find out what  the real pain and impact is!

Andisa specialise in providing real world support and design of networks, making benefit from the impressive features that MikroTik devices offer.

Here are some examples of work we have already completed:

  • Implement & manage a 400sqKm wireless network in Nepal, linking schools to the internet. This operates similar to a UK community internet scheme.
  • Run our own hosted server and web hosting system utilising VLANS connected via MikroTik Routers and switches.
  • Support a number of other IT providers across the UK who want experienced and specialist engineers to backup their own field engineers.
  • Support and manage a shared internet scheme at an Olympic horse riding centre. Internet can be accessed reliably across a site 1 mile wide.
  • Provide internet sharing and QoS for student accommodation in Sheffield.
  • Linked two factories across a public car park so that the new factory could use a central server and run barcoding. This company expanded and needed extra space but wanted their network to connect both sites seamlessly. Our solution has multipath to keep speed at a maximum and also provide resilience.
  • Designed and manage a multi client film studio network in Leeds. Versa Studio’s need to keep each client secure whilst providing massive upload speeds to that videos can be transmitted.
  • Installed and now manage a 60Ghz wireless network across a Cathedral city, linking all of the buildings within the estate.
  • Assist with design, upgrade and management of a WiSP network across central Scotland. DS Electrical provide high quality wireless internet to businesses across Scotland. Their background is mechanical and electrical engineering. They partner with us to gain teh technical skills they need to maintain their important network.

We can help with VLAN, VPNs (IPSec, OpenVPN, L2TP, PPP / PPtP),  Queue trees and bandwidth sharing, QoS, Policy routing, DHCP configuration and Wireless links.

Our consultants are all current MikroTik certified including MTCNA, MTCRE, MTCWE paths. The consultants will work on site anywhere in the UK and abroad and can also can work remotely over TeamViewer.

Our library of spare devices means that we can build off line test systems to replicate your network and ensure that upgrades are safe and can be applied quickly to avoid lengthy downtime.

What difference do we make?

We see network problems as things that affect business! If a network cant be reliable so the only time you touch it is to add a new PC, to expand to cope with business growth or to upgrade to gain capacity then it isn’t set up properly. Our track record

Andisa manages many networks and the key to the success is through careful design,

Although the issue All networks are different but for most, when Andisa configures a network and adds Mikrotik routers users get a better experience, systems work better and users are happier. More importantly when future problems occur we can easily detect and diagnose the problem, fixing bottlenecks quickly and without having to visit.

With over 100 years shared consultancy knowledge in our business Andisa provides creative and innovative solutions to problems. Where other providers focus on the technical benefits, we are benefits lead.

If you have read this far then I am sure you will relate to the following case study.

Case Study – Looper

Andisa recently helped Looper set up a new hosting centre infrastructure that will be used to monitor and police streaming services such as Netflix on behalf of the production companies who create the media. Looper needed to:

  1. Make VPN links to each continent reliable and self maintaining.
    Previous VPN solutions relied on low performance devices and the VPN would stop half way through a session, wasting valuable time.
  2. Reduce set up time for new devices & allow junior tech staff to set up equipment
    The configuration of VLAN, DHCP, Trans continental VPN’s and switches took several hours each time they added a new monitoring device. It was also so technical that only a limited number of people could perform the task.

So as you see , the pains that needed fixing were regular business issues although the cause and fix were technical.

Our solution was to select a VPN provider who would support policy based VPN’s with end points in all the continents that they needed.  We then set up the Mikrotik to connect automatically with each continent and to reboot each VPN if it went stale. At that point the infrastructure was reliable.

With careful VLAN network design we were able to deliver every continents internet access to every rack, so that the customer could connect devices easily. The thing that made teh real difference was when we moved them away from using VLAN numbers. We set up a central management portal to control the VLANs and gave them country names. Suddenly they could add devices with access to any continent simply and without the need for the senior tech staff. Loopers feedback was brilliant. They volunteered teh fact that we had saved them time and money, speeding up implementation and simplifying the network.

What makes us different?

Andisa cut it’s “Mikrotik” teeth while designing and implementing a wireless internet service in Nepal. This was part of a IT and Literacy project and it ultimately lead to a local ISP being formed who now provides internet to schools in the region.

It was a CSR project (see our  Corporate Social Responsibility page). We needed to ensure it was reliable in such a challenging terrain because if not we would constantly be travelling across the globe to repair the system.

What it proved was that if we can run a reliable network in a 3rd world country, then we can definitely help configure and manage an European based network with all the benefits of 24*7 power, no lightening bolts and easy access.

See Andy presenting about the project at MikroTik User Meeting 2017 – Kathmandu

click to see our MikroTik MUM Kathmandu Presentation by Andy Morrison

MikroTik User Meeting 2018 – Birmingham

Following the Kathmandu MuM, Andisa were asked to present at the UK MuM in Birmingham 2018

Andy explained how to create secure and manageable networks using MikroTik routers. IT departments and suppliers need to optimise their engineers, keeping them out on the road to earn money. Yet when a customer calls in with a problem they need to be able to react quickly.
With good planning and MikroTik routers its possible to set up centrally managed access that is secure yet flexible enough that IT departments can fix and manage routers remotely.

 

See the PDF of the presentation here

Speak to one of our Network specialists

 

What Our Customers Say

  • Andisa have just completed a design and build project to give us a new network capable of expanding to man racks so that we can expand our streaming monitoring business.

    All I can say about the router they sent us is: it was the smoothest transition I've ever had!

    I have been involved in many upgrades over the years but this build and swap out was faultless. Andisa visited for twice. Once to audit / research and once to install the new kit. They agreed the outcomes at the start of the project, reviewed each day and ultimately delivered exactly what they promised. And as I said, it was the smoothest transition I have ever had!

    Ryan Fife
  • Hi, I just wanted to say a big thankyou to the Andisa team.
    From the moment we told you we were moving office Andisa just helped. Every question got right to the issue and it all meant that the move itself was smooth.

    Once we were moved, Paolo and Tim went round every desk and checked with our team to make sure they were fully operational. Phones, PC's Wifi, Laptops and printers were all 100%. Even the photocopier and franking machine was back on line.

    We cant thank you guys enough.

    Pippa Fisher
  • I asked Andisa for a new Mac because mine was too slow. When they checked the spec they advised that the only difference compared to a new machine was an SSD hard disk thingy.
    Instead of spending £2500 I spent £650 and the machine is like new.
    I wish more companies were as honest.

    Claire Wearmouth
  • Andisa recently supplied a new laptop. The life changing thing was their advice to use the TV as a screen. Now when Zooming my family I can see everyone and they are large!
    I wish I had heard this advice before - what understanding team. Their advice sorted my frustrations so easily! Andisa really understand what we need!

    Pat Kerr
  • We have dealt with Andisa for over 10 years, initially asking them to provide IT Support to our clients, they have since installed and provide full management of our IT infrastructure including a 1G/b Wi-Fi network throughout the building and install and management of the VoIP telephone system.
    Their service is always friendly and professional and the work is carried out to a very high standard.

    Pam