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Home | Knowledge Base

Knowledge Base

Find answer to common IT questions


Cloud Backups (1)

  • Cloud Backups – Install our Storegrid Client

View All 1

Exchange Email (16)

  • How to move Outlook OST file if your disk is filling up and you have another disk
  • Cannot connect to exchange server or OWA with Http Event 15021
  • Cleanup outlook and improve speed by archiving mail – Outlook 2016
  • Outlook only shows recent items in search or only shows 24 items
  • Removing a Mailbox in Outlook

View All 16

General PC Fixes (13)

  • How to re enter your WiFi credentials when a device no longer connects.
  • Google language or location keeps changing
  • How to set Out Of Office for an account you dont have in outlook.
  • Change your language – have you lost the £ pound or @ sign
  • How to set up a VPN

View All 13

Microsoft Office & 365 (15)

  • How to password protect Microsoft Office documents
  • How to move Outlook OST file if your disk is filling up and you have another disk
  • Prevent Microsoft Teams from opening during start-up
  • Cleanup outlook and improve speed by archiving mail – Outlook 2016
  • Outlook only shows recent items in search or only shows 24 items

View All 15

Mikrotik Routerboard (5)

  • How to re enter your WiFi credentials when a device no longer connects.
  • Routed Blocks in a Mikrotik network
  • Mikrotik LTE devices not connecting to network
  • Prompted for password on drive maps with VPN
  • VLAN configuration post firmware 6.41

View All 5

Server Cloud (12)

  • Change your language – have you lost the £ pound or @ sign
  • How to set up a VPN
  • Set up a PC to connect to your Cloud Server
  • Set up a Mac to connect to your Cloud Server
  • Drop Box and Server Cloud

View All 12

Ubiquiti Unifi (2)

  • How to re enter your WiFi credentials when a device no longer connects.
  • SKYQ won’t work with Unifi or other Wi-Fi

View All 2

VOIP – 3CX PBX (6)

  • 3CX record your own voicemail prompt
  • Introduction to 3CX at Ripon Cathedral
  • 3CX – How to transfer calls
  • 3CX – check other persons voicemail or access your voice mail from another desk
  • Phone management at No1 Cardale Park

View All 6

VOIP – Cloud Calling (13)

  • Enable Dual Headsets for Training with Cloud Calling VOIP
  • Check list for Cloud Calling VOIP phone issues
  • Sending a Fax through Cloud Calling
  • Call Reports on Cloud Calling
  • Setting up Diversions

View All 13

VPN (2)

  • VPN not working from Virgin fibre broadband
  • Set up L2TP VPN on MacOS Apple Mac

View All 2

Web Hosting (1)

  • Routed Blocks in a Mikrotik network

View All 1

Web Hosting & POP3 Email (4)

  • Removing a Mailbox in Outlook
  • Email Confidentiality
  • Add Signatures to emails in Outlook
  • Password Complexity

View All 4

Knowledge Base Categories
  • Cloud Backups
  • Exchange Email
  • General PC Fixes
  • Microsoft Office & 365
  • Mikrotik Routerboard
  • Server Cloud
  • Ubiquiti Unifi
  • VOIP - 3CX PBX
  • VOIP - Cloud Calling
  • VPN
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Hosted Server Uptime

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SINCE 01/12/2019, LAST UPDATED 29/11/2020

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No1 Cardale Park,
Beckwith Head Road,
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HG3 1RY
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