• Service Status
  • Knowledge Base
  • Support
Tel: 01423 290029
Skip to content
andisa-it-logo
MENUMENU
  • andisa-it-logo
  • Home
  • IT Consultancy
    • Outsourced IT Support & Management
    • Moving to the cloud
    • Telephony
    • IT Insight – make sure your IT works for you.
    • Wireless Network Issues
    • Mikrotik Design & Consultancy
  • IT Support
    • IT Support Contracts
    • Managed IT Support
    • Managed Networks
    • Mobile Device Management
  • Toolbox
    • Cloud Services
      • Cloud Servers
      • VoIP Cloud Calling
      • Microsoft 365 Migration
      • Cloud Backups
      • Web & Email Hosting
      • Microsoft 365
    • Onsite Infrastructure
      • Mikrotik Routerboard
      • Wireless Networks
      • Wired Networks
      • Servers
      • Desktop Computers
    • Connectivity
      • Broadband
      • Leased Lines
      • Interbuilding Wireless
      • WiBand – wireless internet service.
      • Hotel WiFi
    • Development
      • Software Development
      • Website Design & Development
    • Security
      • Avast Anti Virus
      • Disaster Recovery Planning
  • Smart Homes
    • Smart Home Networks
    • Home Computer Repairs
    • Home Computers
    • Connecting Home Devices
    • PC MOT
  • About
    • Case Studies
    • The Team
    • Careers
    • Customer Feedback
    • Corporate Social Responsibility
  • Blog
  • Contact

Home | Knowledge Base

Knowledge Base

Find answer to common IT questions


AntiVirus & AntiSpam (2)

  • How To Apply Hitman Pro Alert Product Key
  • How to Log into SpamTitan

View All 2

Cloud Backups (1)

  • Cloud Backups – Install our Storegrid Client

View All 1

Exchange Email (16)

  • How to move Outlook OST file if your disk is filling up and you have another disk
  • Cannot connect to exchange server or OWA with Http Event 15021
  • Cleanup outlook and improve speed by archiving mail – Outlook 2016
  • Outlook only shows recent items in search or only shows 24 items
  • Removing a Mailbox in Outlook

View All 16

General PC Fixes (16)

  • How to Transfer from Internet Explorer to Edge
  • How To Add / Remove Icons From The Taskbar
  • How to turn on Internet Explorer Mode in Edge
  • How to re enter your WiFi credentials when a device no longer connects.
  • Google language or location keeps changing

View All 16

Microsoft Office & 365 (17)

  • Setup Notifications of responses for meeting requests in Outlook
  • Microsoft Office 2013 End Of Life
  • How to password protect Microsoft Office documents
  • How to move Outlook OST file if your disk is filling up and you have another disk
  • Prevent Microsoft Teams from opening during start-up

View All 17

Mikrotik Routerboard (5)

  • How to re enter your WiFi credentials when a device no longer connects.
  • Routed Blocks in a Mikrotik network
  • Mikrotik LTE devices not connecting to network
  • Prompted for password on drive maps with VPN
  • VLAN configuration post firmware 6.41

View All 5

Server Cloud (12)

  • Change your language – have you lost the £ pound or @ sign
  • How to set up a VPN
  • Set up a PC to connect to your Cloud Server
  • Set up a Mac to connect to your Cloud Server
  • Drop Box and Server Cloud

View All 12

Ubiquiti Unifi (3)

  • How to connect a reMarkable to Enterprise Wi-Fi – Such as a Business Centre Wi-Fi
  • How to re enter your WiFi credentials when a device no longer connects.
  • SKYQ won’t work with Unifi or other Wi-Fi

View All 3

VOIP – 3CX PBX (7)

  • Rebooting or upgrading a 3CX server
  • 3CX record your own voicemail prompt
  • Introduction to 3CX at Ripon Cathedral
  • 3CX – How to transfer calls
  • 3CX – check other persons voicemail or access your voice mail from another desk

View All 7

VOIP – Cloud Calling (13)

  • Enable Dual Headsets for Training with Cloud Calling VOIP
  • Check list for Cloud Calling VOIP phone issues
  • Sending a Fax through Cloud Calling
  • Call Reports on Cloud Calling
  • Setting up Diversions

View All 13

VPN (3)

  • VPN broken after Windows Update
  • VPN not working from Virgin fibre broadband
  • Set up L2TP VPN on MacOS Apple Mac

View All 3

Web Hosting (1)

  • Routed Blocks in a Mikrotik network

View All 1

Web Hosting & POP3 Email (4)

  • Removing a Mailbox in Outlook
  • Email Confidentiality
  • Add Signatures to emails in Outlook
  • Password Complexity

View All 4

Knowledge Base Categories
  • AntiVirus & AntiSpam
  • Cloud Backups
  • Exchange Email
  • General PC Fixes
  • Microsoft Office & 365
  • Mikrotik Routerboard
  • Server Cloud
  • Ubiquiti Unifi
  • VOIP - 3CX PBX
  • VOIP - Cloud Calling
Get Support

Either Call:
01423 290029
or Email:
supportdesk@andisa.net

Hosted Server Uptime

99.999%

SINCE 01/12/2019, LAST UPDATED 29/11/2020

Share this page:

Get the latest IT News REGISTER to receive our email updates

Contacts

Andisa IT Consultants Ltd
Suite 1,
No1 Cardale Park,
Beckwith Head Road,
Harrogate,
HG3 1RY
Tel. 01423 290029

Contact Form
Recent Blog Posts
  • How do film producers make sure they get paid?
  • Spiralling power costs and is there a real alternative?
  • Remarkably paperless
  • Looking after your customers customer
  • Outlook with multiple emails is a threat!
Useful Links
  • Knowledge Base
  • Service Status
  • Support
  • Webmail Login
  • Server Management Login
  • Feedback Survey
  • Terms & Conditions
  • Privacy Policy

ANDISA IT CONSULTANTS LTD - Company Registration No. 4994671 VAT GB842534335

Website designed & developed by Image Concepts
Request Call Back

Request Call