Our Customer Survey Scores
We are always striving to improve our products and services, to help us achieve this we continually survey our customers after carrying out work.
Latests Customer Satisfaction Score
When Andisa visited for a review this week I told them I was surprised our VPN worked so well even on broadband.
Andy explained that they had installed a MikroTik router recently and that it was this that made such a difference.
I hadn't realised how such a simple item would make things work so well!
Andisa ran their Insight program for us this year and helped us review our IT strategy.
4 months later its clear that the vocabulary in our organisation has changed! People now talk about IT in a different way and our IT problems have disappeared because Andisa have helped us understand the technology properly.
Our last IT provider just didn't offer the services that you can do! You are doing far more than just break fix!
Great news, really appreciate your time and effort getting this resolved. Another silver star for Andisa!
When Andisa suggested installing their Unifi WIfi and Mikrotik managed router solution just because I couldn't watch Netflix, I thought they had over egged it.
However they came along and did a survey. We needed extra wires to get the signal to the rear of our house. Even then, in one day they connected everything and the solution works just as they said!
Life is better now that we can all watch TV at the same time. I don't have to stop Rugby because my daughter wants to chat to her friends!
We had customers saying the Hotel WiFi was slow and they couldn't work. It definitely affected our guest experience!
Andy stayed at the hotel and said that the Unifi system would fix the problem.
Andisa tested the existing cables and then connected their Mikrotik managed router and Unifi Wifi devices. There was an instant solution.
Within minutes we had a stream of customers commenting that the WiFi was working. Two weeks on its not gone wrong so far.
Happy customers mean a happy review for the work. Thank you Andisa
Out new office doesn't have any wires. Its a brand new office and Andisa suggested we used a Unifi WIFi. Signal is string and everything just works.
I wish the business centre installed them as standard. Our office reflects on the quality of our clients, so when a prospective employee comes in for an interview it's really important that we look tidy and clean.
The Unifi WiFi means we can connect printers, laptops and phones without any wires trailing around the office. Our desks are truly floating!
Well Done Andisa.
As always excellent work. Paolo did a good job during the recent PcMOTand sorted out a lot of rubbish for me. Very pleased. Computer working well!
Thanks for all the support with our client, your committed and you worked hard to get the job complete within our timescales.
It’s clear you know your stuff on the networks especially VLANs and Mikrotiks. We look forward to working on future projects together.
I cannot thank you enough for all your help and support when our mobile devices crashed recently. it is very much appreciated I only other IT providers were as supportive as Andisa!