IT Insight – make sure your IT works for you.

Do you want to make IT work for you and help drive your business forward?

Our Insight Program is a three stage program that will identify the strong and weak points in your IT infrastructure. It gives you the information and opportunity to drive home improvements that ensure your investment is supporting your business.

At the end of the process we will report to your board to explain our findings and to make recommendations about how to improve the network.

We work at all levels by interviewing staff to identify frustrations, a technical audit of the hardware and by getting an insight into your business plan from the board or IT manager.

Ask yourself these questions:

  • Does your IT investment support the aims in your business plan?
  • Do you want to make IT work for you and help drive your business forward?
  • Which devices are critical to your business and what would happen if they went wrong?
  • Are staff telling you the network is slow?
  • Do you know that everything is backed up and that you can recover from disaster?
  • Can the wrong people access your data?
  • Is there an asset list showing how many devices exist and what software is installed?
  • Do you know if you are licensed and compliant?
  • Could a viruses attack your network?
  • What procedures and policies are in place to make sure your staff and getting the most from IT?
  • Do you know how many IT problems have been logged this year, month, week?

If you cant answer all of these easily then our program will definitely give benefit.

Gathering information

We start by meeting with the management team to find out what the IT strategy is for your business and how important you all think it is.
This can be either a board room discussion, or a series of one to one meetings depending on the size of business.

We then extend the process by questioning your staff members and checking that your statements are actually in practice and are truly embedded into daily use.

Sometimes users give conflicting views and this will lead to investigation into a potential problem. This can identify a training need or perhaps a change of process.

Technical review

The process now leads directly to a technical review where we check security, software licensing, vulnerability, asset logging, procedures for logging and resolving IT issues etc.

We check every device by running a software tool and capturing key information. This time is used to check age, performance and capacity of every PC and server.
We will run a network scan to check for hidden equipment, for vulnerabilities and also for general network configuration.

Finally we use our wide experience to spot and predict problems that can’t be measured but experience shows will be there.

Outcomes

At the end of the process we will meet with the board to discuss;

  1. A series of recommendations for what can be done to improve the network , IT systems and procedures.
    This includes technical work, possible training, re allocation of existing equipment etc.
  2. Asset list for all IT hardware.
  3. A comprehensive list of software titles including the quantity installed.
    This helps you make sure you are fully licensed, or can take steps to remove unwanted software.
  4. Recommendations for an on-going IT budget and any equipment you should plan to replace.
  5. A list of critical equipment and any warranties / contracts in place.
  6. A list of all of your IT suppliers with contact details.
  7. Network map showing all equipment with location, network address and user.
  8. Recommendations for IT policies and procedures that are worth implementing.

At the end of the meeting you can use our report to drive improvements through.

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What Our Customers Say

  • Our last IT provider just didn't offer the services that you can do! You are doing far more than just break fix!

    Julia
  • Great news, really appreciate your time and effort getting this resolved. Another silver star for Andisa!

    Kind Regards
    Mark

    Mark Davies
  • When Andisa suggested installing their Unifi WIfi and Mikrotik managed router solution just because I couldn't watch Netflix, I thought they had over egged it.
    However they came along and did a survey. We needed extra wires to get the signal to the rear of our house. Even then, in one day they connected everything and the solution works just as they said!

    Life is better now that we can all watch TV at the same time. I don't have to stop Rugby because my daughter wants to chat to her friends!

    Steve Cullerton
  • We had customers saying the Hotel WiFi was slow and they couldn't work. It definitely affected our guest experience!

    Andy stayed at the hotel and said that the Unifi system would fix the problem.

    Andisa tested the existing cables and then connected their Mikrotik managed router and Unifi Wifi devices. There was an instant solution.

    Within minutes we had a stream of customers commenting that the WiFi was working. Two weeks on its not gone wrong so far.

    Happy customers mean a happy review for the work. Thank you Andisa

    Bimal, Hotel Manager
  • Out new office doesn't have any wires. Its a brand new office and Andisa suggested we used a Unifi WIFi. Signal is string and everything just works.
    I wish the business centre installed them as standard. Our office reflects on the quality of our clients, so when a prospective employee comes in for an interview it's really important that we look tidy and clean.
    The Unifi WiFi means we can connect printers, laptops and phones without any wires trailing around the office. Our desks are truly floating!
    Well Done Andisa.