IT Insight – make sure your IT works for you.

Do you want to make IT work for you and help drive your business forward?

Our Insight Program is a three stage program that will identify the strong and weak points in your IT infrastructure. It gives you the information and opportunity to drive home improvements that ensure your investment is supporting your business.

At the end of the process we will report to your board to explain our findings and to make recommendations about how to improve the network.

We work at all levels by interviewing staff to identify frustrations, a technical audit of the hardware and by getting an insight into your business plan from the board or IT manager.

Ask yourself these questions:

  • Does your IT investment support the aims in your business plan?
  • Do you want to make IT work for you and help drive your business forward?
  • Which devices are critical to your business and what would happen if they went wrong?
  • Are staff telling you the network is slow?
  • Do you know that everything is backed up and that you can recover from disaster?
  • Can the wrong people access your data?
  • Is there an asset list showing how many devices exist and what software is installed?
  • Do you know if you are licensed and compliant?
  • Could a viruses attack your network?
  • What procedures and policies are in place to make sure your staff and getting the most from IT?
  • Do you know how many IT problems have been logged this year, month, week?

If you cant answer all of these easily then our program will definitely give benefit.

Gathering information

We start by meeting with the management team to find out what the IT strategy is for your business and how important you all think it is.
This can be either a board room discussion, or a series of one to one meetings depending on the size of business.

We then extend the process by questioning your staff members and checking that your statements are actually in practice and are truly embedded into daily use.

Sometimes users give conflicting views and this will lead to investigation into a potential problem. This can identify a training need or perhaps a change of process.

Technical review

The process now leads directly to a technical review where we check security, software licensing, vulnerability, asset logging, procedures for logging and resolving IT issues etc.

We check every device by running a software tool and capturing key information. This time is used to check age, performance and capacity of every PC and server.
We will run a network scan to check for hidden equipment, for vulnerabilities and also for general network configuration.

Finally we use our wide experience to spot and predict problems that can’t be measured but experience shows will be there.

Outcomes

At the end of the process we will meet with the board to discuss;

  1. A series of recommendations for what can be done to improve the network , IT systems and procedures.
    This includes technical work, possible training, re allocation of existing equipment etc.
  2. Asset list for all IT hardware.
  3. A comprehensive list of software titles including the quantity installed.
    This helps you make sure you are fully licensed, or can take steps to remove unwanted software.
  4. Recommendations for an on-going IT budget and any equipment you should plan to replace.
  5. A list of critical equipment and any warranties / contracts in place.
  6. A list of all of your IT suppliers with contact details.
  7. Network map showing all equipment with location, network address and user.
  8. Recommendations for IT policies and procedures that are worth implementing.

At the end of the meeting you can use our report to drive improvements through.

CONTACT US

Some of the relevant products from our Tool Box

What Our Customers Say

  • I asked Andisa for a new Mac because mine was too slow. When they checked the spec they advised that the only difference compared to a new machine was an SSD hard disk thingy.
    Instead of spending £2500 I spent £650 and the machine is like new.
    I wish more companies were as honest.

    Claire Wearmouth
  • Andisa recently supplied a new laptop. The life changing thing was their advice to use the TV as a screen. Now when Zooming my family I can see everyone and they are large!
    I wish I had heard this advice before - what understanding team. Their advice sorted my frustrations so easily! Andisa really understand what we need!

    Pat Kerr
  • We have dealt with Andisa for over 10 years, initially asking them to provide IT Support to our clients, they have since installed and provide full management of our IT infrastructure including a 1G/b Wi-Fi network throughout the building and install and management of the VoIP telephone system.
    Their service is always friendly and professional and the work is carried out to a very high standard.

    Pam
  • We are glad to have helped one of our client's employees get a recent promotion - this shows the level of partnership between Andisa and our clients!
    I am very sure the "promo " is as a result of Josephs hard work rather than our help but its brilliant to get the praise.
    Here is a copy paste from a recent LinkedIn message!

    Andrew Morrison 10:34 AM
    Congrats on the new role!

    Joseph Priestley 10:42 AM
    Cheers Andy! Only possible thanks to you guys and this awesome new Macbook!

    Joe Priestley - Head of Marketing
  • Andy
    Just a quick thank you to all your team who helped with 2019 IT projects.

    Phone system you recommended is a first class product and really fits our needs.

    All the network stuff is also working well. We have better diagnostics as well as improved cyber security. Also the built in camera support has proved an unexpected benefit.

    Julian Smith