Managed IT Support

Making IT just work and preventing problems

Managed IT Support or Adhoc IT Support?

Historically people debated the benefit of having an IT contract or simply relying on ad hoc support. It was clear. When your system broke, an engineer would visit without extra cost and as a priority against other non-contract calls.
But ask yourselves why the system went wrong in the first place.

If as well as routine support to fix a problem;

  • The network was properly managed with monitoring and regular capacity checks.
  • There were scheduled frequent IT planning meetings so that we were sure that the system supports your business.
  • You had an annual review session to make sure you were ahead of the game and understood new innovations.
  • There was a dedicated ticket system that all your users could use and where the system automatically routed problems to the correct support agency.

Then most likely the problem could have been avoided!

This is “Managed IT Support”. It extends beyond the routine break fix of a support contract and takes you to a place where IT just works.

We are always happy to discuss our services with people whether an existing client or not. If you feel restricted by your current system and wish it would be more reliable and grow with your business then call us.

What Our Customers Say

  • When Andisa visited for a review this week I told them I was surprised our VPN worked so well even on broadband.
    Andy explained that they had installed a MikroTik router recently and that it was this that made such a difference.

    I hadn't realised how such a simple item would make things work so well!

    Ian Craig
  • Andisa ran their Insight program for us this year and helped us review our IT strategy.
    4 months later its clear that the vocabulary in our organisation has changed! People now talk about IT in a different way and our IT problems have disappeared because Andisa have helped us understand the technology properly.

    Many thanks

    Helen Featherstone
  • Our last IT provider just didn't offer the services that you can do! You are doing far more than just break fix!

    Julia
  • Great news, really appreciate your time and effort getting this resolved. Another silver star for Andisa!

    Kind Regards
    Mark

    Mark Davies
  • When Andisa suggested installing their Unifi WIfi and Mikrotik managed router solution just because I couldn't watch Netflix, I thought they had over egged it.
    However they came along and did a survey. We needed extra wires to get the signal to the rear of our house. Even then, in one day they connected everything and the solution works just as they said!

    Life is better now that we can all watch TV at the same time. I don't have to stop Rugby because my daughter wants to chat to her friends!

    Steve Cullerton