Managed IT Support

Making IT just work and preventing problems

Managed IT Support or Adhoc IT Support?

Historically people debated the benefit of having an IT contract or simply relying on ad hoc support. It was clear. When your system broke, an engineer would visit without extra cost and as a priority against other non-contract calls.
But ask yourselves why the system went wrong in the first place.

If as well as routine support to fix a problem;

  • The network was properly managed with monitoring and regular capacity checks.
  • There were scheduled frequent IT planning meetings so that we were sure that the system supports your business.
  • You had an annual review session to make sure you were ahead of the game and understood new innovations.
  • There was a dedicated ticket system that all your users could use and where the system automatically routed problems to the correct support agency.

Then most likely the problem could have been avoided!

This is “Managed IT Support”. It extends beyond the routine break fix of a support contract and takes you to a place where IT just works.

We are always happy to discuss our services with people whether an existing client or not. If you feel restricted by your current system and wish it would be more reliable and grow with your business then call us.

What Our Customers Say

  • Great news, really appreciate your time and effort getting this resolved. Another silver star for Andisa!

    Kind Regards
    Mark

    Mark Davies
  • When Andisa suggested installing their Unifi WIfi and Mikrotik managed router solution just because I couldn't watch Netflix, I thought they had over egged it.
    However they came along and did a survey. We needed extra wires to get the signal to the rear of our house. Even then, in one day they connected everything and the solution works just as they said!

    Life is better now that we can all watch TV at the same time. I don't have to stop Rugby because my daughter wants to chat to her friends!

    Steve Cullerton
  • We had customers saying the Hotel WiFi was slow and they couldn't work. It definitely affected our guest experience!

    Andy stayed at the hotel and said that the Unifi system would fix the problem.

    Andisa tested the existing cables and then connected their Mikrotik managed router and Unifi Wifi devices. There was an instant solution.

    Within minutes we had a stream of customers commenting that the WiFi was working. Two weeks on its not gone wrong so far.

    Happy customers mean a happy review for the work. Thank you Andisa

    Bimal, Hotel Manager
  • Out new office doesn't have any wires. Its a brand new office and Andisa suggested we used a Unifi WIFi. Signal is string and everything just works.
    I wish the business centre installed them as standard. Our office reflects on the quality of our clients, so when a prospective employee comes in for an interview it's really important that we look tidy and clean.
    The Unifi WiFi means we can connect printers, laptops and phones without any wires trailing around the office. Our desks are truly floating!
    Well Done Andisa.

  • As always excellent work. Paolo did a good job during the recent PcMOTand sorted out a lot of rubbish for me. Very pleased. Computer working well!

    Norma Steenson