VOIP Telephone Systems

Discover the benefits of VOIP tech for your company and transform business calls, whether they’re made to Yorkshire or New York, today.

Upgrade Your Systems

Unlock Crystal Clear Communications With VOIP Telephone Systems In Yorkshire And Beyond

VOIP, short for Voice Over Internet Protocol and also known as IP telephony, is a technology that most business owners will have heard about over the past few years. Quite frankly, it is one of the most important tech upgrades your business could ever make. But what exactly is VOIP, how does it work, and why is it vital for modern business?

Voice Over Internet Protocol essentially means a telephone system that facilitates voice communication over the Internet rather than through traditional copper lines. Voice calls are transmitted as data packets while VOIP tech can now extend to mobile telephony, including both  Voice over LTE (VoLTE) and Voice over NR (Vo5G).

Effective VOIP telephony systems are quickly transforming the way businesses conduct their telephony operations. The industry was globally valued at $134bn in 2024 and is set to hit $349bn by 2034, highlighting the fact its importance will grow over the coming years.

While businesses started to introduce VOIP back in the mid-2000s, the technology is now viewed as an essential feature for firms of all sizes.

The tech allows companies to benefit from;

  • Crystal clear telephone communication transmitted over the internet rather than traditional copper lines. 
  • Significant financial savings on national and international calls, as well as hardware and software. 
  • More advanced capabilities thanks to features including transcription, unlimited extensions, voicemail, call queues, IVR, and reporting. 
  • Multi-channel integration including  Live Chat, WhatsApp, Facebook, SMS texting, CRM such as Hubspot and more. 
  • An improved brand image from any customer or user that needs to call your business for any reason. 
  • Multi device software – Work from anywhere without the clutter of deskphones. 
  • Extend office hours easily. 

VOIP telephone systems are a great tool for any business to have in their arsenal and it will become a necessity within the next couple of years.

Your business can get a headstart ahead of the rush and enjoy the benefits of internet-based telephone systems with immediate effect by contacting the Andisa team today.

Level Up Your Business Telephone Systems With VOIP Features

VOIP telephone systems

Switching to VOIP technology isn’t just about following the crowd.

It is an organic transition towards building a business capable of thriving in a landscape where consumer expectations regarding the customer experience are greater than here.

VOIP telephone systems can do everything your traditional PBX telephone systems do, and so much more. When powered by the support of a local Yorkshire VOIP specialist, the path to superior telephone communications in business has never been smoother.

Here at Andisa, we are committed to helping businesses unlock the full capabilities of VOIP systems and their key features.

We can help you make the most of;

Geographic freedom

Geographic freedom to create phone numbers linked to different locations or use the same number whether working from home or the office.  

Priority to the next free agents

Call Queues facilities that give priority to the next free agents, automate call receiving, and open CRM systems on the appropriate screens.  

Automated receptionist

Interactive Voice Response (IVR) to automate the receptionist role and direct callers accordingly. 

Full scalability

Full scalability with unlimited extensions and phone lines without the need for proprietary extension modules. VOIP can be used with just a laptop and headset. 

Automatic Availability

365 interactions, which automatically show colleagues that you are busy in Teams if you are currently on a VOIP call.

Integrated

Further integrations with CMS solutions and websites, as well as Office for a shared address book.  

Fully Secure

Highly secure systems backed by adaptive firewalls, complex passwords, and advanced multi-factor authentication (MFA).  

VOIP Solutions From Andisa

Now We’re Talking

Perhaps you’ve already decided that VOIP tech is the right choice for your company. If so, the next step is to partner with the right IT specialist. Whether your business is based in Harrogate, Leeds, York or the surrounding areas, Andisa is the #1 solution.

At Andisa, our experts have specialised in supporting businesses like yours with their IT needs – including VOIP telephone systems – for over 20 years. As well as being specialists in VOIP tech, we pride ourselves on finding solutions that truly align with the client’s individual objectives. We work with companies of varying sizes across a wide range of sectors. Whether used to facilitate local, national, or international calls doesn’t matter. We’re here to help.

Our comprehensive VOIP services in Yorkshire cover everything from design and installation to ongoing management. Whether booked as a standalone service or incorporated into a more comprehensive managed IT package that extends to cybersecurity, all VOIP matters will be under control.

In partnering with Andisa, you gain the help of;

Experts who can support you through every stage of planning, preparing, installing, checking, managing, troubleshooting, and scaling the VOIP infrastructure within your company. You will never need to change VOIP provider again. 

A team that checks in and reviews your package to confirm that it is still the most effective solution for your business and budget. Moreover, we work exclusively with the most reliable VOIP hardware and software on the market. 

A local team of specialists who understand the challenges facing businesses looking to dominate in Yorkshire and beyond. Our local presence also enables us to implement a quick response should we need to send a technician to your premises.  

When you need a VOIP solution that will deliver genuine value to your business, Andisa is the ultimate solution.

But don’t just take our word for it, check out what some of our existing VOIP package customers have to say.

Robin Tossell

The Ambitious Group

My company just couldn’t cope without you guys, everything is so simple with you around. In fact it seems beyond other suppliers to set up a network so its reliable”.
When we asked why the client simply said “because I just want it to work and you guys are the only people who have been able to get us to that state”.

Pippa Fisher

Hutchinson Wealth Management Ltd

“I just wanted to say a big thankyou to the Andisa team.
From the moment we told you we were moving office Andisa just helped. Every question got right to the issue and it all meant that the move itself was smooth.”

Helen Featherstone

Sheffield Industrial Museum

“Andisa ran their Insight program for us. 4 months later:- People now talk about IT in a different way and our IT problems have disappeared because Andisa have helped us understand the technology properly”

VOIP 3CX PRO Edition Vs VOIP 3CX Ent Edition

At Andisa, we want to help you find the most convenient and cost-effective VOIP solutions.

Our commitment to a simplified process is underpinned by our fixed £200 standard install price, which also includes sending out welcome emails to all users with their login credentials.

Moreover, packages can be tailored to reflect the needs of the business, extending to factors like requirements for remote workers. However, our VOIP services fall into two main categories – 3CX Pro Edition and 3CX Ent Edition. Here’s what to know about the two:

 VOIP 3CX Pro Edition VOIP 3CX Ent Edition 
Best for:  Businesses of varying sizes from sole traders to global. Large companies with lots of extensions – like hotels.  
Minimum term: One year – with no per user costs involved. One year – with no per user costs involved. 
Maximum participants: 100 250 
Inbuilt failover: No Yes 
Start/stop call recording: No Yes 
AI transcription & analytics: No Yes 
Custom IP phone logo: No Yes 
Xapi/call API (8SC+): No Yes 
Onboard MCU (32SC+): No Yes 
Remote support: Email only Yes 

Both packages also include the following features;

  • Voicemail transcriptions
  • Intercom announcements
  • Integrated fax server
  • VMWare
  • Custom FDQN
  • Custom SMTP server
  • MS 365 integration
  • Google Workspace integration
  • Data connectors
  • 3CX link
  • Polls
  • PDF sharing
  • Screen sharing
  • Remote assistance
  • Whiteboard
  • YouTube integration
  • Live Chat
  • SMS and MMS
  • Chat reports
  • Live Chat
  • Call queues
  • Call recording
  • SLA alerting
  • Switchboard
  • Wallboard
  • Callback
  • Listen/whisper
  • CRM integration
  • Listen/whisper
  • Call flow designer
  • Hot desking
  • Scheduled restore
  • Remote office connection

Ready To Take Your Telephone Systems Online?

VOIP telephone systems in Yorkshire can deliver benefits to companies of all sizes and across all sectors. Whether you need to field calls exclusively to local users or people around the globe, VOIP is the answer. Andisa is the only IT specialist you need to make things happen.

To learn more about the capabilities of VOIP and arrange an initial consultation, get in touch with our friendly experts today.

5 Reasons To Upgrade Your Systems ASAP

  1. Ensure that you are prepared for the 2027 BT Switchover, which will see all copper lines replaced by VOIP before the end of January 2027.
  2. Save money compared to purchasing traditional PBX hardware, which means VOIP is the way to go if upscaling your telephone system network.
  3. VOIP telephone systems are portable, meaning your company’s approach to telephone communications will remain undisrupted even if unexpected situations arise. 
  4. As traditional telephone systems become obsolete in some territories, you will not be able to stay connected without the use of VOIP. 
  5. VOIP’s integrated features facilitate a level of customer service that modern clients expect from businesses in both B2B and B2C settings. 

The Andisa VOIP Process

Consultation

A consultation allows us to understand your company’s VOIP needs. 

Design

We design and develop a VOIP system that aligns with your goals. 

Installation

Our experts install the VOIP tech and send out login credentials.  

Integration

We complete any integrations with third-party software that’s required. 

Training

If required, we provide on-site training and implementation. 

Review

Regular reviews and ongoing support to maximise the rewards. 

Ready to Take the Stress Out of Your IT?

Book a free, no-obligation consultation with one of our friendly experts.
Let’s explore how we can support your business with reliable IT services, robust cybersecurity, and full compliance — all tailored to you.

  • No hard sell — just expert advice
  • Tailored to your business needs
  • Trusted by businesses across Yorkshire
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Andisa IT - Leading Managed  Service Provider in Yorkshire, serving Harrogate, Leeds, York, and surrounding areas.