Andisa have just installed all desktop equipment and cloud server infrastructure for a brand new call centre based in Newcastle. By utilising thin client PCs, VoIP phones and headsets we minimised the configuration work needed to get running. The system links to one of our Cloud Servers via a secure Cisco high speed VPN.
Our Cloud calling phone system, coupled with a preditive dialler solution ensures that every agent is connected to potential customers reliably and quickly. The software provides full reporting facilities out of the box.
48 hours from commencing work, the Call Centre was generating revenue with a full compliment of agents selling services!
For a new business this vitally important. It means they can generate income quickly!
Comments from the client:
“I would also like to add that the feedback from Neil and the team regarding the equipment, installation and the training support has been great. Everybody is really pleased with the new office and the set-up, not to mention the functionality of all the software etc.
Thanks to you and your team for all your support in getting this new venture off the ground, the call centre went live this afternoon and we have secured its first sales.”
Call Centre CEO
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