IT Support

Optimise your tech infrastructure with local IT support in Yorkshire.

managed it support yorkshire

Work Your Way with Outsourced IT Services

Managing in-house IT is costly, time-consuming and demands an in-depth understanding, yet effective technological infrastructure has never been more important for modern businesses. When you need operational efficiency and network security to exceed client expectations and grow your reputation, outsourced IT services remove the extra burden.

While you continue to innovate in your industry, we use our subject matter expertise to manage, maintain and scale your digital foundation. Outsourcing IT services means unlocking your business’s full potential, knowing that your systems are always in hand. Keep downtime low and productivity high with Andisa.

What Are Business IT Support Services?

Managed IT services involve outsourcing to a specialist third-party provider, who monitors and supports your technological infrastructure from afar. This reduces the likelihood of technical issues, downtime and additional costs, so you can focus on running your business. In contrast to an in-house team, outsourced IT services deliver on-demand troubleshooting, scalable solutions and expert recommendations for a fraction of the cost.

How Outsourcing IT Support Benefits Your Business

Every business using computers and technology has the potential to encounter technical issues which halt work and prevent sales. But unlike large corporations, whose digital platforms comprise a minor proportion of their offering, downtime can prove catastrophic for the productivity and reputation of small to medium-sized businesses. IT incidents involving everything from targeted cyberattacks to vulnerable legacy systems stand to disrupt business as usual. Even trivial interruptions, such as surprise updates and data backups, can slow employees.

Finding an external partner that takes a holistic approach to your IT needs is essential for seamless maintenance and meeting your strategic goals. As a specialist IT support provider, Andisa develops and delivers the infrastructure your business needs to excel, whatever the future holds. Our experts are primed to manage cybersecurity, networks, data backups, software integrations and more to prevent and resolve tech-related challenges.

Our remote IT support services enable your business to:

  • Instantly access diverse IT expertise without hiring in-house specialists
  • Quickly implement new software and systems to keep pace with competitors
  • Align technological infrastructure to business growth
  • Proactively address issues and cyber threats to minimise downtime
  • Reduce digital security risks and remain compliant with regulations
  • Focus on primary functions and strategic goals

IT Support Packages

At Andisa, we pride ourselves on managing IT systems for businesses of all sizes across all industries. All of our IT support packages can be tailored to the needs of your business, giving you full control over the solutions you require.

From our base in North Yorkshire, we provide remote IT support services across the UK as well as on-site care in Leeds, Harrogate, York and the surrounding areas. We have three primary packages: CoreCare, CoreCare+ and CompleteCare.

Corecare

A simple remote IT support package to keep your system secure and operational. It’s perfect for startups and small businesses with up to 10 employees.

  • Unlimited remote help desk support from 9am to 5pm
  • Basic desktop and server monitoring
  • Quarterly IT strategy reviews
  • Access to self-help resources
  • Heimdal Next-Gen Antivirus for all devices
  • Discounted daily rate for project work

CoreCare is priced per device (minimum 4) and starts at £414.30 per month.

Corecare+

Alongside general management, our largest IT support package offers backup, recovery and fault repairs. It’s ideal for businesses in the tech sector.

CoreCare+ is priced per device (minimum 10) and starts at £1,122.50 per month.

Completecare

Alongside general management, our largest IT support package offers backup, recovery and fault repairs. It’s ideal for businesses in the tech sector.

CompleteCare is priced per device (minimum 20) and starts at £2,781.50 per month.

Take The First Step To Reliable IT

Third-Party Software Solutions

Managed IT services include seamlessly integrating third-party software to help your setup accomplish more and modernise your systems without disrupting your operations. At Andisa, our chosen third-party toolstack promotes consistency across systems, allows employees to automate tasks and facilitates collaboration. These include:

  • Azure Cloud Services
  • Azure Virtual Desktop
  • Heimdal Security
  • Hornetsecurity backups
  • Microsoft 365 Support
  • Microsoft 365 Security
  • Microsoft 365 Backup
  • Microsoft Exchange Online
  • Microsoft Intune
  • Microsoft Entra ID
  • Microsoft Licensing
  • Microsoft CoPilot
  • Microsoft Teams
  • Microsoft SharePoint
  • MikroTik RouterBoards
  • BT leased lines
  • Virgin Media leased lines

During your initial consultation, we will discuss all features in detail to ensure that your business is equipped with every tool needed to succeed.

Take The First Step To Reliable IT

Our 5-Step Approach to Transforming IT

Step 1

Conduct a full consultation to understand your objectives, budget, and service requirements.

Step 2

Complete an audit of your current IT systems to gain a clearer picture of where things currently stand.

Step 3

Create a bespoke plan that aligns with your business vision and values, as well as your tech needs.

Step 4

Implement a full IT upgrade, which could include remote or on-site assignments, to establish a winning setup.

Step 5

Use regular reviews and reporting to make data-driven decisions regarding new updates or scaling opportunities.

To support your business at every step, we will also:

With industry-leading products and services and our unbiased advice, you can prime your business to reap the rewards today, tomorrow and beyond.

Checklist for Choosing IT Support Providers

When outsourcing IT services, always check that the managed support provider ticks the following boxes:

  • A tailored IT support package that provides the software and services you need
  • Quick responses to employee troubleshooting or attacks on the business
  • A great track record and reputation for supporting local businesses in your chosen field
  • A genuine passion for managed IT, as well as fault fixing and customer satisfaction
  • Affordability and flexibility, especially if there is a chance your IT needs will change

Download our full guide

The 2026 IT Services Buyer’s Guide can help you navigate your IT support service options with confidence. For information on making strategic decisions about changing providers or scaling your IT, please download the guide.

Why Choose Andisa for Remote IT Support Services

Choosing the right outsourced IT services is one of the most important decisions your business will ever make. Andisa has been providing IT support around Harrogate and further afield for over two decades, helping businesses like yours to benefit from managed IT.

Importantly, we understand our clients’ needs. We get that you want a simple, convenient and cost-effective approach to IT management that leaves you free to focus on running your business.

Our managed IT support services are designed to deliver a calculated, comprehensive and cost-effective solution to handle the ongoing challenges in an increasingly tech-heavy business landscape. From auditing existing setups to transforming infrastructure and providing ongoing IT support, every element is built with your business’s needs in mind.

Robin Tossell

The Ambitious Group

My company just couldn’t cope without you guys, everything is so simple with you around. In fact it seems beyond other suppliers to set up a network so its reliable”.
When we asked why the client simply said “because I just want it to work and you guys are the only people who have been able to get us to that state”.

Pippa Fisher

Hutchinson Wealth Management Ltd

“I just wanted to say a big thankyou to the Andisa team.
From the moment we told you we were moving office Andisa just helped. Every question got right to the issue and it all meant that the move itself was smooth.”

Helen Featherstone

Sheffield Industrial Museum

“Andisa ran their Insight program for us. 4 months later:- People now talk about IT in a different way and our IT problems have disappeared because Andisa have helped us understand the technology properly”

Book a Free Intro Call

Ready to take the stress out of your IT? Book a free, no-obligation consultation with one of our friendly experts today. Let’s explore how Andisa can support your business with reliable outsourced IT services, bespoke cybersecurity and full compliance.

Frequently Asked Questions

What is included in Andisa’s IT support?

How we support your business depends on your IT support package. CoreCare is our most basic plan, best for startups and enterprises with fewer than 10 employees.

With CoreCare+, growing businesses get more features, including on-site support, IT health reports, scheduled maintenance and various integrated third-party software solutions.

CompleteCare is our most comprehensive IT support package, covering all CoreCare and CoreCare+ features as well as regular on-site visits, PC backups and server restore tests.

How quickly can Andisa respond to an issue?

Our outsourced support desk can respond to an issue within seconds, troubleshooting and resolving issues to get your business back on track as soon as possible.

What hours does Andisa provide IT support?

Under our CoreCare package, you can access unlimited outsourced support desk help from 9am to 5pm, Monday to Friday. Under CompleteCare, this extends to 7:30am to 5:30pm.

Ready to Take the Stress Out of Your IT?

Book a free, no-obligation consultation with one of our friendly experts.
Let’s explore how we can support your business with reliable IT services, robust cybersecurity, and full compliance — all tailored to you.

  • No hard sell — just expert advice
  • Tailored to your business needs
  • Trusted by businesses across Yorkshire
Book Your Free Intro Call Now

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Andisa IT - Leading Managed  Service Provider in Yorkshire, serving Harrogate, Leeds, York, and surrounding areas.