Duplicate contacts occur occasionally in Outlook and with simple maintenance you can remove them.

The three steps are simple:

  1. Move all your existing contacts to a safe place
  2. Export the existing contacts
  3. Import and ignore duplicatesSee below for screenshots and full instructions.

1. Move all your existing contacts to a safe place

  1. Click People.
    Select the People icon to see your contacts.
  2. Right-click on your current Contacts folder and select New Folder.
    Create a new contacts folder.
  3. Give your new folder a name, for example Duplicates.
  4. Click back into your main Contacts folder.
  5. Press Ctrl+A to select all of your contacts.
  6. Either drag and drop your contacts into the Duplicates folder or use Ctrl+Shift+V to open the Move to Folder dialog and select your Duplicates folder.
    Move your contacts to another folder.
  7. Your primary contacts folder should now be empty and you are ready for step 2. – “Exporting existing contact”

2. Export the existing contacts

  1. Select File > Open & Export > Import/Export.

    Note: In Outlook 2010, select File > Open > Export and skip to step 10.

    Select Import/Export.

  2. Select Export to a File.
  3. Select Comma Separated Values (Windows).
  4. Select the Duplicates folder you created in Step 3.
    Export from your Duplicates folder.
  5. Save the file somewhere you’ll be able to find it again.
  6. Click Finish.

3. Import and ignore duplicates

  1. Select File > Open & Export > Import/Export.

    Note: In Outlook 2010, select File > Open > Import and skip to step 3.

    Select Import/Export.

  2. Select Import from another program or file.
  3. Select Comma Separated Values (Windows).
  4. Browse to find the file you created in the procedure above.
    Select the file to import.
  5. Select the option Do not import duplicate items.
  6. Choose your main contacts folder as the destination folder. This is the folder that is currently empty.
  7. Select Finish.

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