Adding an external email address to a distribution group is a simple task that has 2 steps: 

  1. Add email address as a contact
  2. Add newly created contact to distribution group.

See steps blow on how to do this:

1 – Create a contact

  • In Exchange admin center, click on the Recipients option and select Contacts.
  • In the Contacts area, you can add the individuals who are outside the organization. Click on Add mail contact.

  • You need to add the basic mandatory contact information of the individual, including first name, last name, email address, display name, etc. Click on Next to continue.

  • The next information includes certain contact and organization details, which are completely optional. Select Next.

  • This tab will allow you to review all the entered details and give confirmation by clicking on Create.

  • A confirmation message will be displayed. Select Done. The contact will now be displayed in your Contact list.

2 – Add contact to the distribution list

  • Move to the Distribution list tab in the Group section.
  • Select the required Group.

  • Under Members, scroll down and click on the View all and manage members option.Click on the View all and manage members option

  • Click on +Add members and search for the external contact you created. Check the contact’s name and select Add.
  • The new contact will start appearing in the distribution list.
in Microsoft Office & 365