3CX partnership awarded continuously for 18 years.

We are really pleased to announce that we have once again been awarded 3CX partner status for the 3CX VOIP phone system.

Long-Standing Partnership with 3CX

We have been partners with 3CX since their inception – across 18 years! It’s a fantastic product that keeps growing to offer more and more features.

What 3CX Brings to Our Clients

The 3CX platform continues to evolve with valuable enhancements, including:

3CX partnership awarded again!
  • Call transcription
  • AI-driven call reviews with sentiment analysis, summaries and actions
  • Teams integration
  • Custom ticketing logic for busy status and automated ticket creation 

These features help our clients communicate more clearly and manage calls more efficiently.

We have recently integrated it with Teams and also our own tick system so that the phone shows busy when you are in a Teams call. Our own integration creates a ticket every time you call Andisa.

Ongoing Innovation and Support

As 3CX releases new functionality and updates, we ensure our clients benefit from the latest telecommunications technology. This includes expanded AI-assisted features and improved integration capabilities with Microsoft Teams and internal systems.

What This Means for You

Being a long-term 3CX partner means:

  • Enhanced industry expertise
  • Early access to product updates
  • A deeper understanding of how 3CX can support modern business communication

We’re proud to offer this level of service and value to our customers across Yorkshire and beyond.

Andy Morrison
Andy Morrison

Andy is a highly experienced network solutions engineer specialising in Mikrotik routers and Ubiquiti Wi-Fi. He is also the founder of Andisa IT. With over 44 years’ experience in the Electronics and IT industry, He has a passion for helping organisations make the most out

He is passionate about processes in a business and wants to de-skill work so that it is simple to understand and do. Andy enjoys collaborating with businesses to create bespoke IT strategies that meet their evolving needs.

Enjoy about working at Andisa IT?
I love seeing a issue being solved using our processes and system. I get a kick knowing that it happened quickly, smoothly and that we genuinely help the businesses in Yorkshire to achieve their own goals.

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