Broadband & Leased Lines

Andisa provides Yorkshire businesses to fast reliable high speed broadband and leased lines.

When a business has  a slow internet connection, it causes productivity to drop, poor customer experience, and prevents growth.

Common issues with other providers include:

Lost Productivity

  • Your team waiting on slow systems or frozen video calls. 
  • Cloud applications (like Microsoft 365, CRMs, and VoIP) timing out. 
  • File uploads and downloads taking too long. 

Poor Customer Experience

  • Calls dropping during conversations, especially with VoIP phone systems. 
  • Lag during remote support sessions or screen sharing. 
  • Delays in responding to emails, chats, or service requests. 

Increased Downtime

  • Internet outages bring business operations to a halt. 
  • No remote work or VPN access during disconnections. 
  • File syncing and backups are unreliable or may fail entirely. 

Security Risks

  • Poor connections lead to unsafe workarounds, like using personal devices or public Wi-Fi. 
  • Incomplete or failed software updates leave systems exposed. 

Reputation Damage

  • Missed deadlines or meetings due to disconnections. 
  • Clients see the company as disorganized or lacking resources. 
  • Benefits of Fibre Broadband and Leased Line Connections 

Fibre Broadband (FTTP)

The issue with traditional broadband is that it no longer keeps up with the demands of a business. Updates on PC’s, Zoom and Teams all swallow bandwidth. If the line is slow then you experience all the frustrations above.Fiber broadband (FTTP) gives superfast internet connection at affordable prices. Download speeds up to 1Gb/s and upload speeds up to 300Mb/s mean that your team can work effectively and without the embarrassment of dropping connections and timed out Teams calls.

BT Openreach have stopped selling slower copper lines and are forcing users to upgrade by 2027 Openreach puts the stopper on copper | Openreach

If you don’t upgrade soon then you will at risk of your line slowing down or stopping altogether.

Fibre broadband is more reliable than copper ADSL, leading to fewer interruptions and quicker fault resolution.

A Fibre Broadband line is ideal for businesses with less than 20 users who work mainly at the office rather than connecting over VPN. It is suitable for Video calling and Microsoft 365. It is also ideal for home workers and gives great service when the company network is ten connected with a leased line.

Fast download and upload speeds support modern cloud apps and large file transfers.

Leased Line (Dedicated Fibre)

Fibre broadband is far more reliable than the traditional copper circuits however it is still a limited service with slow fix times and no meaningful service level agreement from the provider. If for instance a digger cut through a cable, the system could be down for days.

Fibre broadband has a much slower upload speed compared to its download speed so if you do regular uploads of large files, or if you have road warrior style users who connect to the office over VPN then the connection will still be slow.

Leased lines are different:

  • Symmetrical speeds mean upload speed equals download speed, which is essential for backups, VoIP, and Teams.
  • 100% dedicated bandwidth prevents slowdowns during busy times. 
  • Fast fix if there is a fault because Service-level agreements guarantee uptime, critical for businesses that can’t afford downtime. 
  • Priority fault response leads to quick fixes, usually within four hours.  Even if a digger has cut the cable
  • Supports future growth, scalable to 1Gbps and beyond.

Ready to get connected?

What makes our lines and service different?

The level of support

When you get a problem we find the solution. Slow exchanges, faulty lines, configuration problems are all common place with broadband systems. We work with a trusted main provider of Fibre broadband and leased lines. We have experts who will attend the supplier survey and make sure they plan the best route, leading to quicker install times. Our record for a leased line connection is 2 weeks.

Constant Monitoring

Our systems check your line every 5 minutes and send TEXT alerts to our support team if your router or line shows a fault. We can fix faults before you even know about them.

Business Class

Our broadband is designed for business use. It is ordered through a different process and gives a lower contention ratio. This means less customers on the same exchange and faster broadband.

Remote Locations

In hard to reach locations we can often offer alternative solutions such as wireless connection, arrange for clients to share one connection securely and reliably or install temporary lines in an emergency that can be upgraded to full leased line as delays permit.

Ready to Take the Stress Out of Your IT?

Book a free, no-obligation consultation with one of our friendly experts.
Let’s explore how we can support your business with reliable IT services, robust cybersecurity, and full compliance — all tailored to you.

  • No hard sell — just expert advice
  • Tailored to your business needs
  • Trusted by businesses across Yorkshire
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Andisa IT - Leading Managed  Service Provider in Yorkshire, serving Harrogate, Leeds, York, and surrounding areas.