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Client Overview
Industry:
Hospitality
Client:
Sampada Inn
Location:
Pokhara, Nepal
About the Client:
Sampada Inn is a popular boutique hotel catering to tourists visiting Pokhara, Nepal. Guests expect reliable, fast internet for both leisure and business needs. Poor Wi-Fi had become the number one complaint in online reviews, threatening the hotel’s reputation and bookings.
The Challenge
Sampada Inn faced significant wifi challenges:-
Our Solution
Andisa IT recommended and implemented the Mikrotik routers.
Key aspects of our solution:
Mikrotik Installation:
Installed a Mikrotik 2011 router to manage the network
Traffic Management:
Created VLANs to separate guest and staff traffic
Configured bandwidth management queues for fair distribution
Hardware Improvements:
Optimised access point placement.
Increase Security:
Implemented secure Wi-Fi login credentials
Sampada Inn Management
“Since the upgrade, we’ve had almost no complaints about Wi-Fi. Guests now frequently comment on the excellent internet access, which has definitely helped us increase bookings and improve our reviews.”
Implementation Highlights
The Results
Improved coverage throughout the property
Faster and more reliable speeds during peak times
Positive reviews increased, improving online ratings and occupancy rates
Staff network secured from guest traffic
Key Takeaways
Enterprise-grade routers like Mikrotik provide flexible control.
VLANs and bandwidth management improve performance and security.
Reliable Wi-Fi significantly impacts guest satisfaction and bookings.
Looking to upgrade your hotel’s Wi-Fi and boost guest satisfaction?
Contact Andisa IT today for expert hospitality network solutions.
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