Setting up Diversions

< All Topics
Print

Cloud Calling Call Diversion

How to set up:

Step 1

To view reports for your calls, log on to your client portal. This can be found at http://cloudcalling.co.uk. Contact Andisa for your log on credentials.

You will see a screen similar to the one below.

 

(Clicking on the other extensions exposes settings that could prevent your phones from working! Be carefull).

Step 2

Click on “Incoming Call Rules”

Step 3

Click here to enable or disable

Then select which rule should be active.

Afterwards, DO NOT CLICK ON OK! – This generates an additional rule.

Simply click logout at the top right of the screen.

Note:

If you select both rules then the first rule to divert to internal extensions will operate.

If you disable both rules then no phones will ring.

 

Table of Contents

Ready to Take the Stress Out of Your IT?

Book a free, no-obligation consultation with one of our friendly experts.
Let’s explore how we can support your business with reliable IT services, robust cybersecurity, and full compliance — all tailored to you.

  • No hard sell — just expert advice
  • Tailored to your business needs
  • Trusted by businesses across Yorkshire
Book Your Free Intro Call Now

Stay informed with the latest IT tips, cybersecurity advice, and exclusive resources.

This field is for validation purposes and should be left unchanged.
Andisa IT - Leading Managed  Service Provider in Yorkshire, serving Harrogate, Leeds, York, and surrounding areas.