We are really pleased to announce that we have once again been awarded 3CX partner status for the 3CX VOIP phone system.
Long-Standing Partnership with 3CX
We have been partners with 3CX since their inception – across 18 years! It’s a fantastic product that keeps growing to offer more and more features.
What 3CX Brings to Our Clients
The 3CX platform continues to evolve with valuable enhancements, including:
- Call transcription
- AI-driven call reviews with sentiment analysis, summaries and actions
- Teams integration
- Custom ticketing logic for busy status and automated ticket creation
These features help our clients communicate more clearly and manage calls more efficiently.
We have recently integrated it with Teams and also our own tick system so that the phone shows busy when you are in a Teams call. Our own integration creates a ticket every time you call Andisa.
Ongoing Innovation and Support
As 3CX releases new functionality and updates, we ensure our clients benefit from the latest telecommunications technology. This includes expanded AI-assisted features and improved integration capabilities with Microsoft Teams and internal systems.
What This Means for You
Being a long-term 3CX partner means:
- Enhanced industry expertise
- Early access to product updates
- A deeper understanding of how 3CX can support modern business communication
We’re proud to offer this level of service and value to our customers across Yorkshire and beyond.
