Our Customer Survey Scores
We are always striving to improve our products and services, to help us achieve this we continually survey our customers after carrying out work.
Latests Customer Satisfaction Score
When Andisa suggested installing their Unifi WIfi and Mikrotik managed router solution just because I couldn't watch Netflix, I thought they had over egged it.
However they came along and did a survey. We needed extra wires to get the signal to the rear of our house. Even then, in one day they connected everything and the solution works just as they said!
Life is better now that we can all watch TV at the same time. I don't have to stop Rugby because my daughter wants to chat to her friends!
We had customers saying the Hotel WiFi was slow and they couldn't work. It definitely affected our guest experience!
Andy stayed at the hotel and said that the Unifi system would fix the problem.
Andisa tested the existing cables and then connected their Mikrotik managed router and Unifi Wifi devices. There was an instant solution.
Within minutes we had a stream of customers commenting that the WiFi was working. Two weeks on its not gone wrong so far.
Happy customers mean a happy review for the work. Thank you Andisa
Out new office doesn't have any wires. Its a brand new office and Andisa suggested we used a Unifi WIFi. Signal is string and everything just works.
I wish the business centre installed them as standard. Our office reflects on the quality of our clients, so when a prospective employee comes in for an interview it's really important that we look tidy and clean.
The Unifi WiFi means we can connect printers, laptops and phones without any wires trailing around the office. Our desks are truly floating!
Well Done Andisa.
As always excellent work. Paolo did a good job during the recent PcMOTand sorted out a lot of rubbish for me. Very pleased. Computer working well!
Thanks for all the support with our client, your committed and you worked hard to get the job complete within our timescales.
It’s clear you know your stuff on the networks especially VLANs and Mikrotiks. We look forward to working on future projects together.
I cannot thank you enough for all your help and support when our mobile devices crashed recently. it is very much appreciated I only other IT providers were as supportive as Andisa!
Interbuilding link using a pair of Mikrotik SXT.
Thanks for helping configure the Mikrotiks recently.
The on site install was simple, we just bolted them on the wall and the link connected.
I hadn’t expected to get full 100Mb/s through the link but the devices are working fast.
Thanks again for the help, Michael – Diamond ICT, Newcastle.
I’d just like to thank Andisa for not giving up on the problem that we were experiencing with our Sage programme.
You were able to speak to the technical department at Sage and give them the detailed information which enabled him to resolve many of the problems that we had been experiencing.
As ever you were courteous and efficient and ensured that we understood what had been done before he left.
Thanks for all the help since we on boarded with Andisa.
Your approach means that we understand what’s going on and that we can trust the management of our IT by you guys.
We can truly focus on servicing our own clients.
It’s great to be able to trust the IT in the office, thanks for a great job.
Just a quick thank you for all the work you and your team have done for us this year.
With the company changes etc, the aim was to get the IT system being integral to our new working methods and a tidy up of the system so we have better control of our assets. This was not achievable without your help, and looking back at what we set out to achieve I think you have ticked all the boxes.