Our Customer Survey Scores
We are always striving to improve our products and services, to help us achieve this we continually survey our customers after carrying out work.
Latests Customer Satisfaction Score
I’d just like to thank Andisa for not giving up on the problem that we were experiencing with our Sage programme.
You were able to speak to the technical department at Sage and give them the detailed information which enabled him to resolve many of the problems that we had been experiencing.
As ever you were courteous and efficient and ensured that we understood what had been done before he left.
Thanks for all the help since we on boarded with Andisa.
Your approach means that we understand what’s going on and that we can trust the management of our IT by you guys.
We can truly focus on servicing our own clients.
It’s great to be able to trust the IT in the office, thanks for a great job.
Just a quick thank you for all the work you and your team have done for us this year.
With the company changes etc, the aim was to get the IT system being integral to our new working methods and a tidy up of the system so we have better control of our assets. This was not achievable without your help, and looking back at what we set out to achieve I think you have ticked all the boxes.
Just a quick note to thank you very much in seeing me straight away this morning and for solving the issues with my I-pad.
As you are aware, the I-pad technology has gone way beyond me at present. Hopefully I will catch up a bit when I have some spare time!!!!
However MANY THANKS
Paolo, Easiest thing I have ever installed. I just clicked on the link and it installed! (AVG Cloudcare)
Many thanks for fixing the screen on my son’s laptop – very efficient and very reasonable charge. Good job J
I just wanted to say what a good chap Connor is.
He sorted our IT problem in minutes and all in a language that we could understand.
Please pass on my thanks.
Many thanks for coming to see us yesterday, and also a big thank you for the work and support Andisa has carried out for us over the past year.
The move involved a significant project for the IT and phones and this was completed very successfully thanks to the work of your team.
I just wanted to thank you both for a sterling job yesterday.
You were on the ball in every aspect and I couldn't be more delighted with the work. I am a very happy customer.
I now feel I have my home network where I want it but am sure there will be additional things to look at in the near future and I won't hesitate to come back to you.
Very much appreciated!
This is just a short note to thank you and Paolo for setting up our new laptop and transfers today. Paolo was very courteous and efficient. If you require any customer recommendations please don’t hesitate to let me know.